Richard Massey

Senior Associate Auckland

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Richard is a regulatory specialist with experience across a wide range of practice areas, including financial services, telecommunications, privacy and banking.

He has a particular focus on consumer law, having acted for numerous clients on issues under the Fair Trading Act and the Credit Contracts and Consumer Finance Act, and also specialises in the law of online contracts and Unfair Contract Terms. Richard has represented clients in response to investigations by various regulators, including the Commerce Commission, the FMA and the SFO. He also regularly assists clients with law reform activities including submissions on key legislative changes. He provides strategic and compliance advice to a variety of large consumer-facing organisations, and regularly assists on issues relating to product development, marketing, and digital innovation.

Work highlights

Consumer credit advice
Advising a range of lenders on aspects of the Credit Contracts and Consumer Finance Act and the Responsible Lending Code, and acting for clients in response to related Commerce Commission investigations.

Marketing law
Advising a major telecommunications company on aspects of Fair Trading Act compliance, including unfair contract terms and substantiation of representations, and reviewing marketing collateral.